Address
Registered Ofice: R-7, Block R, Vikas Nagar, Uttam Nagar, New Delhi, West Delhi-59
Phone
+91- 9899190798
FREQUENTLY ASKED QUESTIONS
A Ship Aqua Water Purifier is a state-of-the-art water purification system designed to deliver clean, safe, and pure drinking water. Using advanced filtration technologies such as Reverse Osmosis (RO), Ultraviolet (UV), and Ultrafiltration (UF), our purifiers ensure that your water is free from harmful contaminants, bacteria, viruses, and excess salts.
Our RO+UV water purifiers combine two powerful filtration processes:
Reverse Osmosis (RO): Removes dissolved salts, heavy metals, chemicals, and other impurities through a semi-permeable membrane.
Ultraviolet (UV) Sterilization: Kills harmful bacteria, viruses, and microorganisms in the water, ensuring it’s safe to drink.
The lifespan of the filters in your Ship Aqua Water Purifier depends on your water quality and usage. On average:
Pre-filters (sediment and activated carbon) should be replaced every 6 to 12 months.
RO Membranes should be replaced every 1-2 years.
UV lamps should be replaced once every 1 year.
Check the filter change indicator or refer to the product manual for more specific maintenance guidelines.
Yes, our water purifiers are designed to provide safe and potable water that meets high standards of quality. Once the water passes through the filtration stages, it is completely purified and safe for drinking.
If your Ship Aqua Water Purifier is not working, try these troubleshooting steps:
Check the power supply to ensure the unit is plugged in and the power is on.
Ensure the water tank is not full, as some models automatically stop when the tank is full.
Check for clogs in the water inlet or filters. If the issue persists, please contact our customer support team for assistance.